Return & Exchange Policy

Certainly! Below is a sample return and exchange policy for a bedding store. Please remember to tailor this policy to fit the specifics of your business, local regulations, and customer expectations.

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**Return and Exchange Policy for Dreamy Linens Bedding Store**

At Dreamy Linens, we strive to ensure your satisfaction with every purchase. If you are not entirely happy with your purchase, we are here to help with our return and exchange policy.

**1. Returns:**

1.1 **Eligibility:**
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

1.2 **Time Frame:**
- You have [X] days from the date of purchase to initiate a return.

1.3 **Process:**
- To initiate a return, please contact our customer service team at [email address or phone number] to receive a return authorization. Pack the item securely and include the original packing slip.

1.4 **Refund:**
- Once your return is received and inspected, we will notify you. If the return is approved, a refund will be processed to the original method of payment within [X] business days.

1.5 **Exclusions:**
- Certain items, such as personalized or customized products, may not be eligible for return unless they are defective or damaged upon receipt.

**2. Exchanges:**

2.1 **Eligibility:**
- We only replace items if they are defective or damaged. If you need to exchange a product for the same item, please contact our customer service.

2.2 **Process:**
- To initiate an exchange, please contact our customer service team at [email address or phone number]. We will guide you through the process and provide instructions for returning the defective or damaged item.

2.3 **Refund in Case of Unavailability:**
- If the item you want to exchange is no longer available, a refund will be issued to the original method of payment.

**3. Return Shipping:**
- Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective or damaged product.

**4. How to Contact Us:**
- For assistance with returns or exchanges, please contact our customer service team at [email address or phone number].

**5. Additional Notes:**
- Dreamy Linens reserves the right to refuse returns that do not meet the specified criteria outlined in this policy.
- This return and exchange policy is subject to change without notice. Please check our website for the most up-to-date information.

Thank you for choosing Dreamy Linens. We appreciate your trust and are committed to providing you with high-quality products and excellent customer service.

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Feel free to modify the policy based on your specific circumstances and business practices. Always ensure that your policy is in compliance with local laws and regulations.